Question 1

Infotainment screen 'ghost touch' (CX-5 KE)

Accepted Answer

The MZD Connect touchscreen can register phantom touches, randomly changing settings, making calls or freezing. It is caused by a delaminating touch layer on the screen.

Question 2

DPF blockage from short journeys (2.2 Skyactiv-D)

Accepted Answer

The diesel particulate filter on the 2.2 Skyactiv-D needs regular sustained runs at motorway speeds to regenerate. Cars used mainly for short urban trips light up the DPF warning, lose power and may go into limp mode; repeated interrupted regenerations also dilute the engine oil with diesel.

Question 3

Oil dilution and injector carbon on the 2.2 Skyactiv-D

Accepted Answer

The 2.2 Skyactiv-D diesel is sensitive to short journeys: incomplete DPF regenerations dilute the oil with diesel, raising the oil level, and carbon builds up around the injectors and in the inlet. Severe cases cause turbo and camshaft damage. Mazda issued software updates and revised injectors.

Mazda CX-5CX-5 KE

Known issues and common problems

Mazda CX-5CX-5 KE

Known issues and common problems

Infotainment screen 'ghost touch' (CX-5 KE)1 solutionsLow

DPF blockage from short journeys (2.2 Skyactiv-D)1 solutionsMedium

Oil dilution and injector carbon on the 2.2 Skyactiv-Dat 100000 km · 1 solutionsHigh