Question 1

Infotainment screen freezing and rebooting (Qashqai J12)

Accepted Answer

The touchscreen infotainment system can freeze, reboot, lose Bluetooth or Apple CarPlay/Android Auto connections or show a blank screen. Most cases are fixed with software updates; a few need the display or control module replaced.

Question 2

False emergency braking activations (Qashqai J12)

Accepted Answer

Owners report the automatic emergency braking activating with no obstacle ahead, for example near parked cars, on bends or under bridges. Nissan released software updates and radar recalibration.

Question 3

Mild-hybrid and stop-start electrical faults (1.3 DIG-T Mild Hybrid)

Accepted Answer

The 48V/12V mild-hybrid system can throw warnings, disable stop-start or leave the car unable to start, usually because of a weak 12V battery, a faulty battery monitoring sensor or a belt-driven starter-generator fault.

Nissan QashqaiQashqai J12

Known issues and common problems

Nissan QashqaiQashqai J12

Known issues and common problems

Infotainment screen freezing and rebooting (Qashqai J12)1 solutionsLow

False emergency braking activations (Qashqai J12)1 solutionsHigh

Mild-hybrid and stop-start electrical faults (1.3 DIG-T Mild Hybrid)1 solutionsMedium